The task of handling Customers and adhering to all their requests is not a matter of joke, more so, if the demands are completely bizarre. Customers right to good hospitality and comfort are the things that they look forward to in a holiday. It is the natural duty of the cabin crew of every airline to look into the needs of the customers and fulfill every possible logical wish. However, there are instances when the cabin crew has to face mind-boggling requests from passengers in flights to which no one can possibly have answers.
Frequent Funny Questions
3000 Virgin Atlantic flight attendants disclose certain questions encountered by them rather frequently. It is quite interesting to note that passengers who fly from one city to another have no ideas about the necessity of windows in an airplane. The most pressing and foolish query faced by cabin crew is "Please can you open the window?” Travelers fail to realize the importance of a pressurized cabin at 35,000 feet.
Another hilarious query is "Could you turn the engines down because they are too noisy?” forgetting the ensuing result of turning down the engines, or requesting to ask the captain stop the turbulence outside. The levels of comfort expected by flyers on board are magnanimous, as they demand for massage parlors and MacDonald’s in flight. Even they have huge imagination of vacant space inside a plane as one lady asked an attendant, to escort her children to the playroom.
Customer relation’s manager of Virgin Atlantic, Caroline Lynam, confirms that they extend maximum service to their passengers but such requests are too challenging to handle.
(Source: Hotelresortinsider.com)
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